Privacy Policy

When you engage with our content, advertisements, or services through social media and other online channels, we may collect the following types of personal information:

• Name
• Email Address
• Phone number
• Job title or role
• Preference or interests relevant to our services
• Any other information you voluntarily provide

We may also collect data automatically, such as IP address, device information, and browsing activity on our websites through cookies or similar technologies. We collect personal information from you when you:

• Click on a paid advertisement and submit a form
• Contact us directly via social media, email or our website
• Subscribe to our newsletters, updates or socials

We use your information to:

• Provide and follow up on services or information you request
• Provide information about our services, facilities and initiatives
• Send marketing communications or updates related to our products or services
• Conduct analytics and campaign performance analysis
• Comply with applicable legal and regulatory obligations

We may also use your data for internal analysis to improve our services.

We do not sell your information to third parties. We may disclose your personal data to:

• Our related entities and trusted service providers who assist us in managing leads and marketing activities
• Third-party partners (such as digital marketing providers) strictly for the purpose of delivering relevant information and campaigns to you
• Government authorities or other parties where required by law

All third-party providers are bound by obligations of confidentiality and are only allowed to use your data as necessary to provide their services.

Enquiries submitted through our website are stored in our customer relationship management system, provided by monday.com Ltd. monday.com holds this data on cloud servers located outside Australia, which may include servers in the United States and the European Union. By submitting an enquiry, your personal information will be disclosed to and held by monday.com overseas.

We take reasonable steps to ensure that overseas recipients handle your personal information in a manner consistent with the Australian Privacy Principles, including by using providers that are bound by contractual confidentiality and data security obligations.

We take reasonable steps to protect your personal data from misuse, interference, loss and unauthorized access or disclosure. We implement security safeguards such as encryption, secure servers and access controls. Data collected is securely stored on cloud storage servers in compliance with the Australian Privacy Principles. Data is retained for the purposes specified in this policy, and is destroyed or de-identified when it’s no longer needed for the purpose it was collected, or when requested by you.

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data (subject to applicable law)
• Opt-out of marketing communications at any time

To exercise these rights, or if you have any questions about this Privacy Policy or for further information, please contact us using the details below.

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us in writing using the details in section 6, setting out the nature of your complaint. We will acknowledge your complaint promptly, investigate it, and respond to you in writing within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted to our website and will be effective as of the date of posting.

Last updated 13 October 2026.